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Terms and Conditions

TERMS AND CONDITIONS

 

 

1. Introduction

Welcome to AfroBoxGlobal.com. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. These apply to all users, including browsers, subscribers, customers, and contributors.

2. Company Information

AfroBox is operated by AfroBox Global, registered in Irelan, with registered address at Railway Street. You can contact us at hello@afroboxglobal.com.

3. Product and Subscription Services

  • AfroBox Global offers monthly, prepaid (3, 6, 12 months), and gift subscription plans.

  • Each box includes a curated selection of cultural products from African countries.

  • The contents of each box may vary and are subject to availability and the discretion of the curators.

  • Subscription auto-renews unless canceled by the customer before the renewal date.

4. Pricing and Payment

  • All prices are listed in Euros (€), unless otherwise indicated.

  • Prices include applicable VAT unless stated otherwise.

  • Payments are processed securely via Stripe or PayPal.

  • By subscribing, you authorize recurring billing according to your selected plan.

5. Shipping and Delivery

  • We ship internationally. Shipping costs and delivery times vary by location and are shown at checkout.

  • Orders are typically processed within 3–5 business days and shipped within 5–10 business days.

  • AfroBox is not responsible for delays due to customs, local holidays, or carrier issues.

6. Cancellations and Refunds

  • You may cancel your subscription at any time via your account dashboard.

  • Cancellations must be made before your next billing date to avoid charges.

  • Refunds are not offered on already shipped boxes or prepaid plans, except in the case of damage or delivery failure.

7. Damaged or Missing Items

  • If your box or any item arrives damaged, contact us within 7 days of delivery with photos of the issue.

  • We may offer a replacement or credit at our discretion.

8. Intellectual Property

  • All content on this site, including logos, images, text, and product descriptions, is the property of AfroBox or its content suppliers.

  • You may not reproduce, distribute, or use our materials without prior written permission.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties except as necessary to fulfill your order.

 

10. Gift Subscriptions

  • Gift subscriptions are paid in full at the time of purchase and do not auto-renew.

  • The gift recipient will receive a welcome message and boxes based on the selected plan (1, 3, or 6 months).

11. Force Majeure

AfroBox Global is not liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, shipping interruptions, or governmental restrictions.

 

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dublin, Ireland.

 

13. Changes to Terms

AfroBox reserves the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

 

14. Contact

For any questions regarding these Terms, please contact us at: hello@afroboxglobal.com